Terms & Conditions
All animals must be fully vaccinated. We also require that all dogs be vaccinated against infectious tracheobronchitis (Kennel Cough). All certificates to be produced on arrival at the kennels. Entry will be refused if vaccinations are not up to date.
All dogs will be examined on arrival. Dogs showing signs of internal parasites (fleas, worms etc.) will be treated, and a charge levied for this. We also reserve the right to refuse admission to any dog/cat, showing signs of ill health.
If your pet has an existing medical condition, any medication they need, should be supplied with clear written instructions.
We reserve the right to contact our Veterinary Surgeon, should we feel the need arises. All fees and charges will be the responsibility of the owner.
Any animals left in the kennels for more than 2 weeks, beyond the agreed departure date, without any contact from the owner’s or persons responsible will be classified as abandoned and removed from the kennels to an official establishment for the purpose.
Any cancellation not notified in writing within 48 hours of commencement of booking, will leave the customer liable to a payment of 50% of the total booking value. Any person failing to honour a booking without notification, will be liable for payment in full.
Get in touch
Delivery and Collection hours are as follows:
Monday to Saturday - 9.00am to 11.00am & 4.00pm to 5.30pm
Sunday and Bank Holidays - 9.00am to 11.00am
Or by prior arrangement only.
Office opening hours only - 9.00am to 5.30pm
Ridge Hill Kennels and Catery
Monday to Saturday
9.00am to 11.00 am & 4.00pm to 5.30pm
Other times are available by prior arrangement
Sunday and Bank Holidays - 9.00 am to 11.00 am